Contact

• Technical Support for ConnectNH members, (603) 862-VIEW (8439)
• To obtain information or inquire about a quote to become a ConnectNH member, contact George A. Fryburg at george.fryburg@unh.edu  or call- 603-862-0262
• To inquire on billing issues, contact UNH's Information Technology Business Service Center at it.bsc@unh.edu

General Resources

• Glossary of Videoconferencing Terms, by the TWICE organization in Michigan.
• The Videoconference Zone (scroll down for the Videoconference Zone link) Learn about some common videoconferencing pit falls and how to avoid them. Recommended for anyone asked to be in a videoconference.
• International Country Codes, you may find this useful if you're calling internationally.
• The Center for Instructional Videoconferencing Conent (CIVCC). a good resource for finding programs
• Center for Interactive Learning and Collaboration, another good program resource.

IP Videoconferencing

• IP Videoconferencing Services, firewalls and H 323, by WiscNet.
• Simple and inexpensive improvements for videoconference lighting
• Acoustic Guidelines

Vendor Specific Instructions

• Polycom User Manuals
• Tandberg User Manuals
• Tandberg C-20 Instructions
• Tandberg TRC5 Remote Control Quick Reference Guide
• Minimum Computer Requirements for MOVI
• MOVI FAQ Help
• Suggested Camera Info for MOVI
• MOVI (Jabber) Troublshooting Help